The jewelry I received does not look exactly like the pictures

The natural properties and composition of natural stone and materials define the unique beauty of each piece. Product images may show differences to the actual stone in color, shade, veining, color concentration, appearance and texture. Such naturally occurring variations are to be expected in stone and are not considered defects.

Product images may also vary and be different than the actual product received. There can be many factors, such as natural material variations, production lot, screen brightness, color temperature and variations of your viewing device. That does not mean there is an issue with the product.