According to my tracking link, my order was delivered but I have not received anything

Before contacting our Customer Support, we recommend that you first look all over your property as the USPS may have left your package in a safe location, away from the view of the public.

Also, please check with your family members and neighbors to see if they have seen your package.

If you live in an apartment complex, your package may have been delivered to either: a “Parcel Locker,”  (you should have been given a key by the USPS for this Parcel Locker) or to your Leasing Office or Manager’s Office).

If you do not find your package, we suggest contacting your local Post Office, make sure to give them your tracking number, and explain that according to tracking your order has was delivered, but you have not received anything.